Dear Israel Cycling Academy Fan!!
Thank you for supporting our team and for purchasing at our shop.

If for any reason, you wish to replace or return an item/s you should do the following:

1. Send an Email to admin@cyclingacademy.org
In this Email, please write the following-

• Your full name + order's number
• The item you want to replace/return (and the reason why)
• The item/new size that you want or receiving store credit/refund

2. Ship your item to this address:

To: Israel Cycling Academy ,
The Sylvan Adams National Velodrome,
10A Bekhor Shalom Shitrit, Zip: 6948210
Tel Aviv ,Israel

Phone number: +972526604192 (must be included on the shipping label)

*You can use any company you wish for returning the items. We strongly recommend using a service that offers a tracking number for your package.

3. Once you ship the item, please write a second email to the same email address (admin@cyclingacademy.org) with the shipment details (shipping company+ tracking number).

Please notice:

• We only replace/ refund items that are in perfect condition: the item hasn't been used, must be in the original package, with the price tag on, and with no damages.   
• If you wish to exchange/ return an item, the ICA will not pay any fee for the shipment/customs/shipping company (or any cost) to release/receive the package from the customer.  
• The first exchange shipping cost back to the buyer will be carried by ICA. If for some reason you wish to make a second replacement you will be charged for the shipping costs.                                                                    * *
• Item can be replaced/returner within 30 days from the purchase date.          

Return Policy:

If you wish to return an item you have few options:

1. Chose something else from our shop, for the same value.  
2. Credit on our website for future purchase.
3. Refund on PayPal/credit card

Please notice:

When returning an item and canceling the deal you will be charged for the credit card company cancelation fee/ PayPal fee + the cost of the delivery.

* The ICA holds the right to cancel any order from any reason. In that case a full refund will be granted and the client won't be charged for the cancwlation fees.

ICA is a nonprofit organization; your purchase in our shop helps support our team and various social projects. 

Please don't hesitate to contact us with any questions!

Thanks for shopping with us!