No Tax! | Free Shipping on orders over $99* 

Shipping policy

Thank you for visiting and shopping at the Israel Cycling Academy web site. Following are the terms and conditions that constitute our Shipping Policy.

Our warehouse is located in Israel and the shipments are sent from there.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Domestic Shipping Policy (in Israel)

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Self pick up from ICA office

1-2 business days

Free

Express shipping

2-4 business days

$30

Standard shipping

4-7 business days

5$-7$
over 99$ free shipping


Delivery delays can occasionally occur.

 

 

International Shipping Policy

Shipping rates & delivery estimates- Zone 1

Shipping charges for your order will be calculated and displayed at checkout.

United States, Canada, Swaziland, Heard Island And Mcdonald Islands, Hong Kong, Japan, Netherlands Antilles, Russia, Saint Martin, Wallis And Futuna.

Shipment method

Estimated delivery time

Shipment cost

Express shipping

3-5 business days

$30

Standard shipping 10-18 business days 6$-8$

Standard shipping
(Purchase over 99$)

10-18 business days

 free shipping

 

Shipping rates & delivery estimates- Zone 2 - Europe

Shipment method

Estimated delivery time

Shipment cost

Express shipping

3-5 business days

$30

Express shipping

4-7 business days

5$-7$

Standard shipping
(Purchase over 99$)

4-7 business days

 free shipping

 

Shipping rates & delivery estimates- Zone 3 - Australia, New Zealand

Shipment method

Estimated delivery time

Shipment cost

Express shipping

4-6 business days

$30

Express shipping

12-20 business days

5$-7$

Standard shipping
(Purchase over 99$)

12-20 business days

 10$

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

If you can't find your country in our shipping zones please contact us and we'll try to assist. 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Israel Cycling Academy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). In addition, if you wish to exchange/ return an item, the ICA will not pay any fee for the shipment/customs/shipping company (or any cost) to release/receive the package from the customer. 

 

Damages

Israel Cycling Academy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. In addition, you should contact us as well.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.